Privacy Policy
Last updated: September 13, 2026
This policy explains what ContentChaser collects, why, and what we do with it. The short version: we collect what’s needed to run the service, we never sell it, and the content your clients send is visible only to you.
What we collect
- Account details: your email address, password (stored encrypted by our authentication provider) and studio name.
- Project details you enter: project names, due dates, checklist items, and your client’s name and email address.
- Content your clients submit: text answers, uploaded files and login details they choose to share with you.
- Billing information: payments are processed by Paddle, our Merchant of Record. We receive your subscription status and plan, never your card details.
- Waitlist details: if you joined our waitlist, your email address, role and optional answer.
- Technical data: basic request logs kept by our hosting providers for security and reliability.
We don’t use advertising cookies or third-party tracking scripts.
How we use it
- To provide the service: showing your projects, delivering client content to you, and managing your plan
- To send important messages about your account, billing or the service
- To keep the service secure and fix problems
- To understand what web designers need, based on what you tell us
Who can see client content
Content submitted through a project link is visible only to the account that created the project. Login details are never shown again on the client’s link and are not sent by email. If you are a client who submitted content through a designer’s link, that designer controls it: contact them, or us, to have it removed.
Where it is stored
Data is stored with Supabase (database, authentication and file storage) on servers in the United States. The website is hosted by Cloudflare. Payments are handled by Paddle. These providers process data on our behalf under their own security and privacy commitments. We don’t sell or rent personal data to anyone.
How long we keep it
We keep your account and project data while your account is open. When you delete a project, its files and answers are deleted. When you ask us to close your account, we delete your data within 30 days, except records we must keep for legal or accounting reasons.
Your rights
You can ask to see, correct, export or delete your data at any time. Email us at contentchaser.app@gmail.com and we will respond within 30 days.
Changes
If we change this policy, we will update the date at the top of this page. If the changes are significant, we will also let you know by email.